Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when requesting electrical services, requesting an estimate, submitting a contact or lead form, calling or emailing us, or otherwise communicating with Icon West Corporation.

This information may include:

• Name
• Email address
• Telephone number
• Service or project address
• Information about your electrical service needs or project
• Preferred appointment or contact information
• Any other information you voluntarily provide

We may also automatically receive certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and general website activity.

Google Ads and Lead Forms

Icon West Corporation may use Google Ads and Google lead forms to allow prospective customers to request information or electrical services.

When you submit information through a Google Ads lead form, the information you provide may be transmitted to Icon West Corporation so that we can respond to your request, discuss your project, provide estimates, schedule service, or otherwise communicate with you regarding our services.

Google may separately collect and process information according to Google’s own privacy policies and terms.

How We Use Your Information

We may use the information we collect to:

• Respond to service requests and inquiries
• Contact you regarding an electrical project or requested service
• Schedule appointments or site visits
• Prepare estimates, proposals, or invoices
• Provide customer service and project-related communications
• Improve our website, advertising, and customer experience
• Measure the effectiveness of our advertising
• Maintain business records
• Protect against fraud, misuse, or security threats
• Comply with applicable legal or regulatory requirements

Submitting a service request does not obligate you to hire Icon West Corporation.

Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to understand website activity, improve site performance, measure advertising results, and determine how visitors interact with our website.

We may use third-party services, including Google services, for analytics, advertising, conversion tracking, and related functionality. These providers may collect certain browser, device, or interaction information according to their own privacy practices.

You may be able to limit cookies through your browser settings or through privacy and advertising controls offered by the applicable service provider.

How We Share Information

We do not sell your personal information for monetary consideration.

We may share information with trusted service providers when reasonably necessary to operate our business, provide services, process customer requests, manage our website, process payments, perform advertising or analytics, or communicate with customers.

These providers may include website hosting providers, advertising platforms, payment processors, scheduling systems, email or communication providers, and other business technology providers.

We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect the rights, safety, or property of Icon West Corporation, our customers, or others.

Data Security

We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and project records, responding to inquiries, resolving disputes, and complying with legal or accounting obligations.

Your Choices

You may contact us if you would like to:

• Ask what personal information we have collected from you
• Request correction of inaccurate information
• Request deletion of information when appropriate
• Ask questions about how your information is being used
• Request that we stop certain marketing communications

Some information may need to be retained when required for legitimate business, contractual, accounting, insurance, safety, or legal purposes.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Icon West Corporation is not responsible for the privacy practices, security, or content of third-party websites.

We encourage users to review the privacy policies of those services before providing personal information.

Children’s Privacy

Our website and electrical services are intended for adults and are not directed toward children under 13. We do not knowingly seek to collect personal information from children under 13 through our website or advertising forms.

Changes to This Privacy Policy

Icon West Corporation may update this Privacy Policy periodically to reflect changes in our business practices, technology, advertising services, or applicable requirements.

Any updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how Icon West Corporation handles personal information, please contact us through our website:

Icon West Corporation
Website: iconwestelectric.com

You may also contact us using the contact or service request information provided on our website.